X-Plain Technical Writing

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what is X-Plain

X-Plain Technical Writing develops technical documentation for high-tech companies. Our user manuals and online help guides are designed to assist customers to use your products quickly and easily, increasing customer satisfaction and reducing calls to your help desk. Our highly experienced technical writers work closely with your development team to ensure that every aspect of your product is explained clearly and concisely.


As its name suggests, X-Plain’s role is to simplify and explain, and it is ideally situated between the developing engineers and the product users and technicians. When working with engineers, our goal is obtain an in-depth knowledge of the developed product, and ask all the questions that the end user/technician might ask when introduced to the new product or version. While gathering information and knowledge, we write, edit, arrange, illustrate, and design the content in a deliverable format (print or on-screen), which we tailor to the customer’s needs.
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