X-Plain Technical Writing

About X-Plain

About Us

Complex technologies must be supported by clear documentation to enable ease of use. That’s where X-Plain Technical Writing can help. We can meet all your outsourcing and in-house documentation needs including blueprints, specifications, user and service manuals, help files, and more.

Our technical documentation and online help guides are aimed at enhancing the user experience — making the learning curve quick and easy, providing step-by-step guidance through complex procedures, and enabling on-the-spot troubleshooting.

Producing usable documentation at every stage of the development process

From experience, we’ve learned that our customers obtain the greatest value from technical documentation if they involve us in the product development process early on. Working closely with the development team, we produce blueprint and requirement documents which assist in clarifying product development. When interim versions are live, we audit the interface, suggest improvements, and make it more intuitive and easy to use. We learn about the system processes, carry out user simulations, and develop comprehensive documentation in the format you require.

We have extensive experience with FrameMaker, RoboHelp, DITA, Captivate, WebWorks, MS Office, and other industry-class tools, enabling us to develop comprehensive documentation in the format you require. Our expert team has years of experience in technical communication, specializing in software, mechanics, electronics, and other technical disciplines.